System Status Archive
This page provides current and archived status updates for Other
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Current Status
Other
Archived Status Alerts for Other
| Title | Description | Submitted | Resolved | |
|---|---|---|---|---|
 | BisonNet connectivity issues | There are currently some network issues affecting connections to/from BisonNet. Connections to BisonNet may be slow/degraded. Thank you for your patience as we work to resolve this issue. | 6/14/25 14:54 | 6/16/25 17:06 |
 | Etrieve Unavailable | Etrieve Central and Content are not currently accessible due to a login issue, we are working with our vendor to resolve. | 5/13/25 13:53 | 5/13/25 14:05 |
| Tech Support Ticket Messaging Down | Late last week we realized that messages sent or received through our ticketing system were not going through. Unfortunately there has been no "outward sign" of this issue in the form of error messages or bounce-back emails. We are actively troubleshooting the issue with the assistance of our vendor. In the meantime, PLEASE reach out to Tech Support if you were expecting to hear from us and have not. We can be reached at techdesk@bucknell.edu or by calling 570-577-7777. Thank you, and we apologize for the inconvenience! | 4/21/25 10:22 | 4/22/25 09:39 |
| Links to web pages | We are currently experiencing issues with links to some online resources. These services are not down. However, you may need to use another link to reach them. For a full list, please visit: https://bucknell.teamdynamix.com/TDClient/40/LIT/KB/ArticleDet?ID=125 | 4/18/25 15:50 | 4/18/25 20:25 |
| Zoom Experiencing Issues | We are experiencing problems starting / joining a new meeting using Zoom. Their website is also down right now. Will update as soon as we have more information. Thank you for your patience. | 4/16/25 15:23 | 4/17/25 09:55 |
| mydevices.bucknell.edu | Please be advised the mydevices.bucknell.edu portal has an identified issue affecting service and we are actively working to restore access as quickly as possible. We will provide further updates as they become available, in the meantime, as a workaround - please open a ticket with the tech desk (techdesk@bucknell.edu) if you need to register a new device and include the MAC address. We can register the device for you manually. Thank you for your patience. | 4/14/25 12:53 | 4/14/25 13:19 |
| BSAFE App Login Failing | Please be advised the AppArmor engineering team has identified an issue affecting service and is actively and working to restore access as quickly as possible. We will provide further updates as they become available. | 4/4/25 09:36 | 4/4/25 11:19 |
| Several Applications unavailable | The login to several applications is down, making them unavailable. Most major applications, including Bmail, Workday, Banner, and Moodle are not affected. We're working with our vendor to restore access as quickly as possible. | 4/1/25 08:29 | 4/1/25 09:41 |
 | Tableau Server Security Patching - 3/13 8:30PM-10:30PM | Tableau Server will be unavailable this evening between 8:30PM-10:30 to apply security patches to address recently found vulnerabilities in our version of Tableau. All internal and external facing dashboards, including those accessible via the Banner 9 landing page will be unavailable during this outage window. | 3/13/25 09:29 | 3/13/25 23:00 |
| Partial campus power outage - Sun, Mar 9 | Due to a necessary repair to the electrical system on campus, there will be a partial power outage on Sunday, March 9, from 6:00 am to approximately 9:00 am. The following buildings will not have electricity other than emergency power during this date and time: Computer Center, Bertrand Library, Vaughan Literature, Marts Hall, Freas Hall, Coleman Hall, Swartz Hall, McDonnell Hall, the Weis Center, Christy Mathewson Stadium, Pascucci Team Center, Hildreth Mirza Hall, Weis Music, and Rooke Chapel. Wireless and wired network and physical telephones may experience disruptions during the outage. If you have any questions, please contact the Facilities Office at 570-577-1911. | 2/27/25 12:03 | 3/8/25 12:00 |
| Webprint is unavailable | Webprint and the FollowMe printers are currently unavailable. We are working to resolve the service as quickly as possible. | 3/5/25 15:25 | 3/7/25 10:29 |
 | VPN | VPN service is restored. Please note there are updated instructions for authenticating with DUO which can be found here (scroll down to the DUO section): https://bucknell.teamdynamix.com/TDClient/40/LIT/KB/ArticleDet?ID=300 | 2/27/25 15:38 | 3/6/25 21:52 |
| Etrieve is unavailable this morning | Due to an issue with the system, Etrieve is not available. Our vendor, Softdocs is working to fix the issue as quickly as possible. | 2/28/25 08:34 | 2/28/25 09:12 |
| Etrieve Unavailable | Etrieve is currently unavailable. We are working with the vendor to restore access. | 1/23/25 08:39 | 2/7/25 15:04 |
| Etrieve Content and Central unable to log in | A fix has been identified and being deployed. Users should begin seeing access restored within 15 minutes. | 2/7/25 14:11 | 2/7/25 14:31 |